KARL SUSMAN

ABC News Affiliate
California has a home insurance crisis, and with wildfire season just around the corner, companies are still dropping people's policies. Some people are even getting notices without anyone coming to their home after having an inspection done from above.

"AAA, like a lot of insurance companies, are utilizing new technology to try and simplify the underwriting process," said Karl Susman, Susman Insurance Agency.

Susman is a California insurance expert and said inspections by air have become an updated way for home insurance companies to perform inspections.

"They're flying drones over the neighborhoods to try and get an idea of conditions that might exist," said Susman.

In the past, inspections would be done with inspectors physically coming to homes. Companies also used satellite imagery, but with new the technology, Susman said it can feel like an invasion of privacy.

"Nobody's being notified about this; they're not aware that it's happening until after the fact. It's a very violating feeling," he said.

As managing partner of Sky Insurance in Rocklin, Aurora Mullett said some of her clients came to her after they were dropped by their insurance company following an inspection. She's had to tell her clients to accept this new way of inspections.

"Insurance companies that are really trying to reduce their risk... by using this drone footage, they can get an overall look. It's (a) less cost approach for the insurance companies," said Mullett.

Mullett added that the traditional in-person inspection might lead to more issues for homeowners.

"If you want to combat it, then if we put somebody on the ground, we may find other things that are going to prevent you from continuing on with your coverage," she said.

Homeowners do have some options if they've been dropped after an inspection. They can ask for photos and the information and whether there are any steps they can take to get the company to reverse the decision. California law requires your insurance company to give you advance notice before dropping you.

"You're entitled to see what it is that they're making an underwriting decision based on," said Susman.

CSAA provided ABC10 with this statement:

"CSAA Insurance Group uses aerial imagery captured by third-party, fixed-wing aircraft and satellites. We do not use drones. The homeowner insurance application grants an insurance company authorization to inspect and reinspect the exterior of the home, which is a normal and standard part of any underwriting agreement. Any customer with concerns about our decisions is encouraged to submit current photos and documentation for careful review, and these are weighed in our decision process."

California has a home insurance crisis, and with wildfire season just around the corner, companies are still dropping people's policies. Some people are even getting notices without anyone coming to their home after having an inspection done from above.

"AAA, like a lot of insurance companies, are utilizing new technology to try and simplify the underwriting process," said Karl Susman, Susman Insurance Agency.

Susman is a California insurance expert and said inspections by air have become an updated way for home insurance companies to perform inspections.

"They're flying drones over the neighborhoods to try and get an idea of conditions that might exist," said Susman.

In the past, inspections would be done with inspectors physically coming to homes. Companies also used satellite imagery, but with new the technology, Susman said it can feel like an invasion of privacy.

"Nobody's being notified about this; they're not aware that it's happening until after the fact. It's a very violating feeling," he said.

As managing partner of Sky Insurance in Rocklin, Aurora Mullett said some of her clients came to her after they were dropped by their insurance company following an inspection. She's had to tell her clients to accept this new way of inspections.

"Insurance companies that are really trying to reduce their risk... by using this drone footage, they can get an overall look. It's (a) less cost approach for the insurance companies," said Mullett.

Mullett added that the traditional in-person inspection might lead to more issues for homeowners.

"If you want to combat it, then if we put somebody on the ground, we may find other things that are going to prevent you from continuing on with your coverage," she said.

Homeowners do have some options if they've been dropped after an inspection. They can ask for photos and the information and whether there are any steps they can take to get the company to reverse the decision. California law requires your insurance company to give you advance notice before dropping you.

"You're entitled to see what it is that they're making an underwriting decision based on," said Susman.

CSAA provided ABC10 with this statement:

"CSAA Insurance Group uses aerial imagery captured by third-party, fixed-wing aircraft and satellites. We do not use drones. The homeowner insurance application grants an insurance company authorization to inspect and reinspect the exterior of the home, which is a normal and standard part of any underwriting agreement. Any customer with concerns about our decisions is encouraged to submit current photos and documentation for careful review, and these are weighed in our decision process."

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(Airdate: 2024-05-01) ABC - KXTV - Get used to having your home inspected from above in California

Insurance Hour May 2, 2024 5:46 am

Some 7,000 homeowners in San Diego dropped by latest insurer to pull out of California
American National says severe weather, lack of profitability behind decision

SAN DIEGO, Calif. — Roughly 7,000 homeowners in San Diego County are soon going to have to find another insurance company.

American National confirmed it’s pulling out of the California home insurance business citing severe weather events in recent years and a lack of profitability as reasons behind the exit.

“Inflationary pressures have also increased the cost of claims payments, which has compounded the lack of profitability,” said American National spokesman Scott Campbell.

Campbell confirmed of the 36,475 homeowner policies the company has in California, roughly 7,000 are in San Diego County.

The company joins a growing list of insurers who are leaving the Golden State. Two weeks ago, State Farm, a major insurer, announced it wouldn’t renew 72,000 policies.

“It's difficult enough today and it's only getting more difficult from here,” said Karl Susman, an insurance broker, who’s been sounding the alarm about companies leaving the state.

Susman is advising anyone who’s gotten a non-renewal notice to start shopping for a new provider right away.

“The market is very, very tight. So, something that you might be able to find today literally may not be available tomorrow or the next day."

Customers who can’t find an insurer to take them on can turn to the California Fair Plan, which is meant as a last resort.

Susman said consumers going to the plan need to be prepared to pay high premiums and know it’s basic fire insurance only.

“There's no liability. There's no (coverage) for water, which we've seen quite a bit of recently. There's no theft coverage. There's no workers comp if you have a housekeeper or a gardener (who gets injured).

Campbell described American National as a very small-scale home insurer in California with a roughly 0.4% share of the California homeowner’s market.

“We are supporting our agents as they explore alternative options for our clients,” he said.

Some 7,000 homeowners in San Diego dropped by latest insurer to pull out of California
American National says severe weather, lack of profitability behind decision

SAN DIEGO, Calif. — Roughly 7,000 homeowners in San Diego County are soon going to have to find another insurance company.

American National confirmed it’s pulling out of the California home insurance business citing severe weather events in recent years and a lack of profitability as reasons behind the exit.

“Inflationary pressures have also increased the cost of claims payments, which has compounded the lack of profitability,” said American National spokesman Scott Campbell.

Campbell confirmed of the 36,475 homeowner policies the company has in California, roughly 7,000 are in San Diego County.

The company joins a growing list of insurers who are leaving the Golden State. Two weeks ago, State Farm, a major insurer, announced it wouldn’t renew 72,000 policies.

“It's difficult enough today and it's only getting more difficult from here,” said Karl Susman, an insurance broker, who’s been sounding the alarm about companies leaving the state.

Susman is advising anyone who’s gotten a non-renewal notice to start shopping for a new provider right away.

“The market is very, very tight. So, something that you might be able to find today literally may not be available tomorrow or the next day."

Customers who can’t find an insurer to take them on can turn to the California Fair Plan, which is meant as a last resort.

Susman said consumers going to the plan need to be prepared to pay high premiums and know it’s basic fire insurance only.

“There's no liability. There's no (coverage) for water, which we've seen quite a bit of recently. There's no theft coverage. There's no workers comp if you have a housekeeper or a gardener (who gets injured).

Campbell described American National as a very small-scale home insurer in California with a roughly 0.4% share of the California homeowner’s market.

“We are supporting our agents as they explore alternative options for our clients,” he said.

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(Airdate: 2024-04-05) ABC - KGTV - Thousands More CA Homeowners Losing Insurance

Insurance Hour April 6, 2024 8:27 pm

CBS News Affiliate
Some good news for tens of thousands of Californians who are bracing to lose their homeowner's insurance with State Farm. 

The company confirmed to CBS 8 that some customers may be able to keep their State Farm homeowners insurance as a companion policy to the California FAIR Plan.

Starting July 3, State Farm will offer difference-in-conditions (DIC) policies that cover everything except fire damage.

“State Farm has always offered what's called the DIC policy, which is the companion policy that goes on top of the California FAIR Plan,” said Karl Susman, the owner of an insurance agency in Los Angeles.

Californians became familiar with DIC policies after State Farm announced in March that it would not renew 30,000 homeowners policies statewide.

State Farm spokesperson, Sevag Sarkissian, emailed the following statement to CBS 8:

“We recognize that the insurance market in California is challenging and securing property insurance has become more difficult. We are doing everything we can to support our customers during this time. Customers affected by our March 2024 California business update may be eligible to maintain their homeowners policy with State Farm General Insurance Company by securing coverage through the California FAIR Plan and endorsing their homeowners policy with the California FAIR Plan Policy Perils Exclusion. This exclusionary endorsement will modify the customer’s existing coverage under their State Farm General Insurance Homeowners Policy by excluding coverage for perils available for purchase through the California FAIR Plan. This endorsement is available at the customer’s next policy renewal on or after July 3, 2024.  Impacted customers interested in pursuing this option should contact their local State Farm agent.”

Many nonrenewed State Farm customers had been turning to lesser-known companies like Bamboo Insurance for companion policies. 

“Dollar for dollar. If you're looking at a DIC policy with Bamboo versus a DIC policy with State Farm, I think it's a safe bet to say that the State Farm is going to be less expensive,” said Susman.

Nonrenewed homeowners are still likely to pay more for a FAIR Plan fire policy paired with a State Farm companion policy, however.

“Rates are going to be higher in California for property insurance more than they were, say, five years ago. Where we are right now is higher than they need to be, and that's because this is basically the antithesis of zero competition,” said Susman.

That could change, said Susman, when new insurance reform laws go into effect -- one next month and more by the end of the year -- when insurance companies start to come back to California.

“When we do have a free market again, and we have hundreds of companies writing then we'll see rates go down,” said Susman, who is not affiliated with State Farm.

So, what does this all mean for nonrenewed State Farm customers?

“I think it's fair to say that if they're purchasing a DIC policy with State Farm today, before that policy renews, which is a year, the likelihood is better than not that State Farm will have other offerings for them when the policy renews,” said Susman.

Another thing to consider, existing customers who stay with State Farm may qualify for a multi-policy discount if, for example, they also have auto insurance with State Farm.

Some good news for tens of thousands of Californians who are bracing to lose their homeowner's insurance with State Farm.

The company confirmed to CBS 8 that some customers may be able to keep their State Farm homeowners insurance as a companion policy to the California FAIR Plan.

Starting July 3, State Farm will offer difference-in-conditions (DIC) policies that cover everything except fire damage.

“State Farm has always offered what's called the DIC policy, which is the companion policy that goes on top of the California FAIR Plan,” said Karl Susman, the owner of an insurance agency in Los Angeles.

Californians became familiar with DIC policies after State Farm announced in March that it would not renew 30,000 homeowners policies statewide.

State Farm spokesperson, Sevag Sarkissian, emailed the following statement to CBS 8:

“We recognize that the insurance market in California is challenging and securing property insurance has become more difficult. We are doing everything we can to support our customers during this time. Customers affected by our March 2024 California business update may be eligible to maintain their homeowners policy with State Farm General Insurance Company by securing coverage through the California FAIR Plan and endorsing their homeowners policy with the California FAIR Plan Policy Perils Exclusion. This exclusionary endorsement will modify the customer’s existing coverage under their State Farm General Insurance Homeowners Policy by excluding coverage for perils available for purchase through the California FAIR Plan. This endorsement is available at the customer’s next policy renewal on or after July 3, 2024. Impacted customers interested in pursuing this option should contact their local State Farm agent.”

Many nonrenewed State Farm customers had been turning to lesser-known companies like Bamboo Insurance for companion policies.

“Dollar for dollar. If you're looking at a DIC policy with Bamboo versus a DIC policy with State Farm, I think it's a safe bet to say that the State Farm is going to be less expensive,” said Susman.

Nonrenewed homeowners are still likely to pay more for a FAIR Plan fire policy paired with a State Farm companion policy, however.

“Rates are going to be higher in California for property insurance more than they were, say, five years ago. Where we are right now is higher than they need to be, and that's because this is basically the antithesis of zero competition,” said Susman.

That could change, said Susman, when new insurance reform laws go into effect -- one next month and more by the end of the year -- when insurance companies start to come back to California.

“When we do have a free market again, and we have hundreds of companies writing then we'll see rates go down,” said Susman, who is not affiliated with State Farm.

So, what does this all mean for nonrenewed State Farm customers?

“I think it's fair to say that if they're purchasing a DIC policy with State Farm today, before that policy renews, which is a year, the likelihood is better than not that State Farm will have other offerings for them when the policy renews,” said Susman.

Another thing to consider, existing customers who stay with State Farm may qualify for a multi-policy discount if, for example, they also have auto insurance with State Farm.

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(Airdate: 2024-06-07) CBS - KFMB - State Farm To Continue Insuring Some Non-renewed Homeowners

Insurance Hour June 8, 2024 6:54 pm

(Airdate: 2024-05-29) CBS - KCAL - Tips for navigating the high costs of homeowners insurance

Insurance Hour June 1, 2024 11:33 pm

t's no secret that insurance is becoming hard to find for a lot of homeowners, as major carriers leave the state. But it may be hitting businesses even harder, especially those in wildfire-prone areas. 

One business owner in Sonoma County said it's getting hard to pursue his dream when he spends so much time chasing after insurance policies.

It was another beautiful Memorial Day on the Russian River, and the streets of Guerneville were bustling. That should have made it a profitable weekend for Bryce Skolfield's bed-and-breakfast, but instead, it may be just enough for him to break even.

"Switching careers and going into a totally different industry and buying a property like this of course you have a lot of worries," he said. "Insurance was not on the list, to be honest with you."

Skolfield opened his Mine + Farm Inn in 2019, just days before the Kincade Fire broke out, and a few months before the pandemic shut things down. But as those obstacles passed, insurance became the biggest problem.

"We noticed right away that the prices were going up exponentially," he said. "So, we've seen, it's been a 222 percent increase, since we bought the place, in price."

While there are plenty of trees on the property and in the neighborhood, Skolfield doesn't feel like it's a particularly dangerous location. He installed a 5,000-gallon water tank, with sprinklers on the roof and all over the verdant 3-acre lot.

The land is surrounded on three sides by the Korbel winery vineyards and sits right next to a Cal Fire station. Still, he's had his insurance dropped by a number of different companies and has now joined the overburdened California FAIR plan, as the insurer of last resort.

"I don't think it's a personal thing. I think we just got caught up in this fire bureaucracy, you know, in them just wanting to pull out of the market," said Skolfield.

Insurance broker and industry analyst Karl Susman said, as bad as things may be for homeowners, it's even worse for businesses because there are fewer carriers offering that kind of coverage. But he said efforts now underway in Sacramento to reform the way insurance is priced may bring more competition back to the state market.

The plan, called the "Sustainable Insurance Strategy," would give insurers more latitude in assessing risk — and policy cost — on individual properties, instead of grouping them under a common ZIP Code. The new regulations were supposed to be finalized by the end of the year, but Governor Newsom said the state can't wait that long, and now some parts of the plan could be adopted within the next 30 to 60 days.

"The good news is, I can tell you for the first time in a really long time that in the next several months, quarters, or certainly early next year, we're going to see a dramatically different insurance market than we see right now," said Susman.

While Bryce thinks that may make insurance more available, he's skeptical that it will bring the cost down much. And though he's earned almost nothing from the business, he really doesn't have much choice. 

The dream of operating a bucolic country inn may have come true, but keeping it insured has been a rude awakening.

"You're so focused on giving a great quality product, but there's a point where you go, how much can I take of this?" he said. "How long can I stay committed to this endeavor before I start losing some of the basic principles of why I started doing this in the first place?"

It's just one man's experience, but it is a common problem for many businesses that, through no fault of their own, have the threat of wildfire hanging over them.

t's no secret that insurance is becoming hard to find for a lot of homeowners, as major carriers leave the state. But it may be hitting businesses even harder, especially those in wildfire-prone areas.

One business owner in Sonoma County said it's getting hard to pursue his dream when he spends so much time chasing after insurance policies.

It was another beautiful Memorial Day on the Russian River, and the streets of Guerneville were bustling. That should have made it a profitable weekend for Bryce Skolfield's bed-and-breakfast, but instead, it may be just enough for him to break even.

"Switching careers and going into a totally different industry and buying a property like this of course you have a lot of worries," he said. "Insurance was not on the list, to be honest with you."

Skolfield opened his Mine + Farm Inn in 2019, just days before the Kincade Fire broke out, and a few months before the pandemic shut things down. But as those obstacles passed, insurance became the biggest problem.

"We noticed right away that the prices were going up exponentially," he said. "So, we've seen, it's been a 222 percent increase, since we bought the place, in price."

While there are plenty of trees on the property and in the neighborhood, Skolfield doesn't feel like it's a particularly dangerous location. He installed a 5,000-gallon water tank, with sprinklers on the roof and all over the verdant 3-acre lot.

The land is surrounded on three sides by the Korbel winery vineyards and sits right next to a Cal Fire station. Still, he's had his insurance dropped by a number of different companies and has now joined the overburdened California FAIR plan, as the insurer of last resort.

"I don't think it's a personal thing. I think we just got caught up in this fire bureaucracy, you know, in them just wanting to pull out of the market," said Skolfield.

Insurance broker and industry analyst Karl Susman said, as bad as things may be for homeowners, it's even worse for businesses because there are fewer carriers offering that kind of coverage. But he said efforts now underway in Sacramento to reform the way insurance is priced may bring more competition back to the state market.

The plan, called the "Sustainable Insurance Strategy," would give insurers more latitude in assessing risk — and policy cost — on individual properties, instead of grouping them under a common ZIP Code. The new regulations were supposed to be finalized by the end of the year, but Governor Newsom said the state can't wait that long, and now some parts of the plan could be adopted within the next 30 to 60 days.

"The good news is, I can tell you for the first time in a really long time that in the next several months, quarters, or certainly early next year, we're going to see a dramatically different insurance market than we see right now," said Susman.

While Bryce thinks that may make insurance more available, he's skeptical that it will bring the cost down much. And though he's earned almost nothing from the business, he really doesn't have much choice.

The dream of operating a bucolic country inn may have come true, but keeping it insured has been a rude awakening.

"You're so focused on giving a great quality product, but there's a point where you go, how much can I take of this?" he said. "How long can I stay committed to this endeavor before I start losing some of the basic principles of why I started doing this in the first place?"

It's just one man's experience, but it is a common problem for many businesses that, through no fault of their own, have the threat of wildfire hanging over them.

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(Airdate 2024-05-27) CBS - KPIX - Bay businesses struggling as it becomes harder to find insurance

Insurance Hour May 30, 2024 6:18 am

Fox News Affiliate
Insurance giant State Farm says it will let some home owners insurance customers in California to keep their coverage, but theres a catch. 

Insurance giant State Farm says it will let certain California home insurance customers keep their coverage after all.

But there's a major catch: they won't cover any fire damage. 

The development was first reported by the San Francisco Chronicle. 

Back in March, State Farm announced they would not be renewing more than 30,000 policies. 

It is far from the only company to do that; nearly every major insurer is no longer issuing new policies in the state. 

Now State Farm is forcing customers to get fire coverage elsewhere. 

"Now what they’re going to be able to do is purchase the California FAIR plan," said Karl Susman, an insurance expert. "They can get this directly through the FAIR plan or theoretically if their agent is appointed through the fair plan, they can offer coverage."

Susman said the change is a small step in the right direction, especially given State Farm is the largest home insurer in the state.

"We’re talking about a sliver of policies," said Susman. "This doesn’t change the crisis in California. This doesn’t change what happens to anyone else that would be willing to purchase insurance and can’t find it."

Many agree. 

Annie Belinn has lived in her home in Orinda for more than two decades. Her coverage from farmers was dropped almost a year ago.

She gets her fire coverage from California's FAIR plan and supplemental insurance from another company.

Her yearly rate nearly quadrupled, while her coverage went down.

In a statement sent to KTVU, State Farm said:

"We recognize that the insurance market in California is challenging and securing property insurance has become more difficult. We are doing everything we can to support our customers during this time."

It said customers will be eligible by their next renewal or after July 3.

Insurance giant State Farm says it will let some home owners insurance customers in California to keep their coverage, but theres a catch.

Insurance giant State Farm says it will let certain California home insurance customers keep their coverage after all.

But there's a major catch: they won't cover any fire damage.

The development was first reported by the San Francisco Chronicle.

Back in March, State Farm announced they would not be renewing more than 30,000 policies.

It is far from the only company to do that; nearly every major insurer is no longer issuing new policies in the state.

Now State Farm is forcing customers to get fire coverage elsewhere.

"Now what they’re going to be able to do is purchase the California FAIR plan," said Karl Susman, an insurance expert. "They can get this directly through the FAIR plan or theoretically if their agent is appointed through the fair plan, they can offer coverage."

Susman said the change is a small step in the right direction, especially given State Farm is the largest home insurer in the state.

"We’re talking about a sliver of policies," said Susman. "This doesn’t change the crisis in California. This doesn’t change what happens to anyone else that would be willing to purchase insurance and can’t find it."

Many agree.

Annie Belinn has lived in her home in Orinda for more than two decades. Her coverage from farmers was dropped almost a year ago.

She gets her fire coverage from California's FAIR plan and supplemental insurance from another company.

Her yearly rate nearly quadrupled, while her coverage went down.

In a statement sent to KTVU, State Farm said:

"We recognize that the insurance market in California is challenging and securing property insurance has become more difficult. We are doing everything we can to support our customers during this time."

It said customers will be eligible by their next renewal or after July 3.

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(Airdate: 2024-06-06) FOX - KTVU - Some Californians Can Keep Home Insurance, BUT...

Insurance Hour June 7, 2024 4:08 am

(Airdate: 2024-06-03) FOX - KTVU - NEW BILL AIMS TO STABILIZE INSURANCE MARKET

Insurance Hour June 4, 2024 5:45 am

The Consumer Watchdog organization warns insurance for homeowners, businesses and vehicle owners will become even more expensive in California under a proposal unveiled by Gov. Gavin Newsom. 

Newsom said the state needs to let insurance companies make changes to their policies - including allowing them to increase rates - more quickly, otherwise more of them will leave the state.

He wants lawmakers to approve a trailer bill, which will be attached to the overall budget bill, that would allow insurance companies to have any proposed changes reviewed by state insurance officials within 120 days. 

Right now, if a carrier wants to increase rates or offer any type of policy change, the state's insurance commission must approve it. Sometimes that approval process takes months, even years.

Carmen Balber of the Consumer Watchdog organization said the "arbitrary" 120-day timeline gives insurance carriers no incentive to answer questions from consumer advocacy groups and customers, and justifies their proposed rate increases to policymakers and the public.

"If they [insurance companies] can get a 6.9 percent rate increase every four months, there's nothing to stop them from doing that," Balber said. "Faster, higher rate increases three times a year is not the way to stabilize the insurance market." 

Karl Susman, an insurance broker disagrees.

"Being able to make changes more quickly benefits the consumer. Are there going to be rates that go up? Sure. Are there rates that are going to go down? Sure," Susman said. 

He believes the governor's proposal will lure insurance carriers back to California.

"It doesn't change their ability to do anything differently," Susman said. "It just changes the amount of time it will take for them to get a response from the Department of Insurance."

In a statement, a spokesperson for Newsom said, "This proposal requires the Department of Insurance to modernize and streamline its rate application process. It makes no changes to the rules in Prop 103 for how much an insurance company can charge." The spokesperson added, "This is part of our larger package of solutions to ensure Californians have adequate access to insurance and combat market exodus that hurts consumers."

California voters passed Prop 103 more than 30 years ago.

It created the elected office of a state-wide insurance commissioner, and dictates that insurance rate increases cannot be "excessive, inadequate, or unfairly discriminatory." 

A 7 percent increase is the threshold for excessive.

Balber also warns there's nothing in the Governor's proposal to guarantee insurers provide more coverage and start offering new policies again.

"The problem with the governor's proposal, is that the insurance companies have no reason to justify their increases," Balber said. "It may actually push more homeowners into the FAIR [state-operated] insurance plan, because homeowners will no longer be able to afford new, pricier policies."

For months, insurance companies have been leaving California homeowners in the dark.

State Farm recently announced it would not be renewing more than 72,000 policies in the state.

The city of Orinda topped the list of cities in the state with more than 1,700 homeowners not having their State Farm policy renewed this year.

The governor wants state lawmakers to add his insurance plan to the overall state budget bill.

The state budget must be approved by June 15.

"This is now up to the state legislature to fix," said Balber of the governor's proposal. "We encourage people to contact their state lawmakers if they're concerned about this plan."

The Consumer Watchdog organization warns insurance for homeowners, businesses and vehicle owners will become even more expensive in California under a proposal unveiled by Gov. Gavin Newsom.

Newsom said the state needs to let insurance companies make changes to their policies - including allowing them to increase rates - more quickly, otherwise more of them will leave the state.

He wants lawmakers to approve a trailer bill, which will be attached to the overall budget bill, that would allow insurance companies to have any proposed changes reviewed by state insurance officials within 120 days.

Right now, if a carrier wants to increase rates or offer any type of policy change, the state's insurance commission must approve it. Sometimes that approval process takes months, even years.

Carmen Balber of the Consumer Watchdog organization said the "arbitrary" 120-day timeline gives insurance carriers no incentive to answer questions from consumer advocacy groups and customers, and justifies their proposed rate increases to policymakers and the public.

"If they [insurance companies] can get a 6.9 percent rate increase every four months, there's nothing to stop them from doing that," Balber said. "Faster, higher rate increases three times a year is not the way to stabilize the insurance market."

Karl Susman, an insurance broker disagrees.

"Being able to make changes more quickly benefits the consumer. Are there going to be rates that go up? Sure. Are there rates that are going to go down? Sure," Susman said.

He believes the governor's proposal will lure insurance carriers back to California.

"It doesn't change their ability to do anything differently," Susman said. "It just changes the amount of time it will take for them to get a response from the Department of Insurance."

In a statement, a spokesperson for Newsom said, "This proposal requires the Department of Insurance to modernize and streamline its rate application process. It makes no changes to the rules in Prop 103 for how much an insurance company can charge." The spokesperson added, "This is part of our larger package of solutions to ensure Californians have adequate access to insurance and combat market exodus that hurts consumers."

California voters passed Prop 103 more than 30 years ago.

It created the elected office of a state-wide insurance commissioner, and dictates that insurance rate increases cannot be "excessive, inadequate, or unfairly discriminatory."

A 7 percent increase is the threshold for excessive.

Balber also warns there's nothing in the Governor's proposal to guarantee insurers provide more coverage and start offering new policies again.

"The problem with the governor's proposal, is that the insurance companies have no reason to justify their increases," Balber said. "It may actually push more homeowners into the FAIR [state-operated] insurance plan, because homeowners will no longer be able to afford new, pricier policies."

For months, insurance companies have been leaving California homeowners in the dark.

State Farm recently announced it would not be renewing more than 72,000 policies in the state.

The city of Orinda topped the list of cities in the state with more than 1,700 homeowners not having their State Farm policy renewed this year.

The governor wants state lawmakers to add his insurance plan to the overall state budget bill.

The state budget must be approved by June 15.

"This is now up to the state legislature to fix," said Balber of the governor's proposal. "We encourage people to contact their state lawmakers if they're concerned about this plan."

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(Airdate: 2024-05-30) FOX - KTVU - Newsom unveils homeowners insurance plan

Insurance Hour May 31, 2024 4:41 am

NBC News Affiliate
Tree trimming, brush clearing: These are among the steps many property owners in California have taken to protect their homes and businesses from wildfires.  

The mitigation steps soon to be considered by insurance companies writing policies in areas deemed “high risk” for wildfires, according to a new plan announced this week by the California Department of Insurance. 

An insurance expert tells the NBC4 I-Team that could mean more discounts for the work to harden residential and commercial properties against wildfires.   

As the I-Team has been documenting for months, homeowners have found themselves being dropped from their insurance policies for various reasons and forced to turn to the California FAIR Plan as their only option, instead of the option of last resort as was intended, according to the Department of Insurance.    

“Californians in every corner of our state are frustrated with outdated regulations and desperate for change,” Commissioner Ricardo Lara said in a press statement this week. 

“Whether you live in the Sierra or the foothills, along the coast or in a city, California is not a 'one-size-fits-all' place, and we need to be inclusive. We are enacting a major reform that will result in insurance companies writing more policies, so if you are stuck on the FAIR Plan because of your unique wildfire risk, there will be help for you,” he added. 

The state has also created a first-ever wildfire risk map to show where insurance companies need to increase coverage, areas including parts of Los Angeles, San Bernardino and Riverside counties. 

These areas represent zip codes where more than 15% of policies are written by the FAIR plan as well as neighborhoods, where incomes are low, yet insurance premiums are high.

A map and list of zip codes of affected residential and commercial areas can be found here: 

View the map and presentation: https://tinyurl.com/map-and-presentation

List of Counties - Residential: https://tinyurl.com/list-of-counties-residential

List of ZIP Codes - Residential: https://tinyurl.com/list-of-zip-codes-residential

List of ZIP Codes - Commercial: https://tinyurl.com/list-of-zip-codes-commercial

Under the new guidelines, insurers will have to increase the policies they provide in these areas. Implementing these changes are expected to happen by the end of the year  

“Similarly, there is a trailer bill that's being attached to the California budget that the governor is looking to sign, which would actually put part of these plans in effect immediately,” Karl Susman, Susman Insurance Agency, said. 

Susman is an insurance agent with decades in the industry and tells the NBC4 I-Team insurance companies will also be allowed to use what’s called “catastrophe models” to determine rates for individual owners so there is no blanket “one size fits all” cost.  

“It's a good thing because it's going to enable consumers to know if they're in a higher risk area than they thought. And they'll also be required, they meaning the insurance industry, to provide steps that the consumer can take to make their home less likely to burn,” Susman said.  

The Department of Insurance release states: “Under this regulatory package, insurance companies must detail where they are writing policies in submitted rate filings and the Department will use its existing enforcement authority to hold them accountable. Insurance companies using catastrophe models also will be required to take into account the steps taken by policyholders to mitigate wildfire risk.” 

Susman also says there is an enforcement component with these new expected changes. 

“It's actually in the regulations, which I don't think I've seen in the past. They're going as far as saying what type of documentation needs to be maintained in what format and for how long,” he added. 

The Department of Insurance also points to state law which sets a one- year moratorium on insurance companies cancelling or non-renewing residential insurance policies in certain areas near a fire perimeter after a declared state of emergency issued by Governor Gavin Newson.  

According to the Department’s website: “the Department of Insurance partners with CAL-FIRE and the Governor’s Office of Emergency Services to identify wildfire perimeters and adjacent ZIP codes within the mandatory moratorium areas. The protection from cancellation or non-renewal lasts for one year from the date of the Governor’s emergency declaration. 

This one-year protection applies to all residential policyholders within the affected areas who suffer less than a total loss, including those who suffer no loss. Those who suffer a total loss have additional protections under the law.”

Tree trimming, brush clearing: These are among the steps many property owners in California have taken to protect their homes and businesses from wildfires.

The mitigation steps soon to be considered by insurance companies writing policies in areas deemed “high risk” for wildfires, according to a new plan announced this week by the California Department of Insurance.

An insurance expert tells the NBC4 I-Team that could mean more discounts for the work to harden residential and commercial properties against wildfires.

As the I-Team has been documenting for months, homeowners have found themselves being dropped from their insurance policies for various reasons and forced to turn to the California FAIR Plan as their only option, instead of the option of last resort as was intended, according to the Department of Insurance.

“Californians in every corner of our state are frustrated with outdated regulations and desperate for change,” Commissioner Ricardo Lara said in a press statement this week.

“Whether you live in the Sierra or the foothills, along the coast or in a city, California is not a 'one-size-fits-all' place, and we need to be inclusive. We are enacting a major reform that will result in insurance companies writing more policies, so if you are stuck on the FAIR Plan because of your unique wildfire risk, there will be help for you,” he added.

The state has also created a first-ever wildfire risk map to show where insurance companies need to increase coverage, areas including parts of Los Angeles, San Bernardino and Riverside counties.

These areas represent zip codes where more than 15% of policies are written by the FAIR plan as well as neighborhoods, where incomes are low, yet insurance premiums are high.

A map and list of zip codes of affected residential and commercial areas can be found here:

View the map and presentation: https://tinyurl.com/map-and-presentation

List of Counties - Residential: https://tinyurl.com/list-of-counties-residential

List of ZIP Codes - Residential: https://tinyurl.com/list-of-zip-codes-residential

List of ZIP Codes - Commercial: https://tinyurl.com/list-of-zip-codes-commercial

Under the new guidelines, insurers will have to increase the policies they provide in these areas. Implementing these changes are expected to happen by the end of the year

“Similarly, there is a trailer bill that's being attached to the California budget that the governor is looking to sign, which would actually put part of these plans in effect immediately,” Karl Susman, Susman Insurance Agency, said.

Susman is an insurance agent with decades in the industry and tells the NBC4 I-Team insurance companies will also be allowed to use what’s called “catastrophe models” to determine rates for individual owners so there is no blanket “one size fits all” cost.

“It's a good thing because it's going to enable consumers to know if they're in a higher risk area than they thought. And they'll also be required, they meaning the insurance industry, to provide steps that the consumer can take to make their home less likely to burn,” Susman said.

The Department of Insurance release states: “Under this regulatory package, insurance companies must detail where they are writing policies in submitted rate filings and the Department will use its existing enforcement authority to hold them accountable. Insurance companies using catastrophe models also will be required to take into account the steps taken by policyholders to mitigate wildfire risk.”

Susman also says there is an enforcement component with these new expected changes.

“It's actually in the regulations, which I don't think I've seen in the past. They're going as far as saying what type of documentation needs to be maintained in what format and for how long,” he added.

The Department of Insurance also points to state law which sets a one- year moratorium on insurance companies cancelling or non-renewing residential insurance policies in certain areas near a fire perimeter after a declared state of emergency issued by Governor Gavin Newson.

According to the Department’s website: “the Department of Insurance partners with CAL-FIRE and the Governor’s Office of Emergency Services to identify wildfire perimeters and adjacent ZIP codes within the mandatory moratorium areas. The protection from cancellation or non-renewal lasts for one year from the date of the Governor’s emergency declaration.

This one-year protection applies to all residential policyholders within the affected areas who suffer less than a total loss, including those who suffer no loss. Those who suffer a total loss have additional protections under the law.”

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